bdt88 Privacy Policy
Your personal information matters to us. This policy explains in detail how bdt88 collects your information, how it is used, and how it is kept secure.
bdt88 is committed to protecting the privacy of its platform users. This Privacy Policy ("Policy") explains what types of information we collect, the purposes for which it is used, with whom it may be shared, and how you can maintain control over your own information. By using our services, you are considered to have accepted the terms of this Policy.
This Policy applies together with bdt88's Terms and Conditions. Both documents together form a complete legal framework between you and us. In the event of any conflict, the Terms and Conditions will take precedence.
1. Information Collection
Registration and Account Information
When opening an account at bdt88, you are required to provide some basic information. This includes your full name, date of birth, mobile number, email address, and preferred username. We only allow registration by individuals aged 21 or above. National ID information may also be requested for age verification purposes.
Transaction and Financial Information
During deposits and withdrawals, we record transaction-related information. This includes your bKash, Nagad, or Rocket mobile banking number, transaction amount, date, and time. We never store complete financial account details — only the information necessary to securely verify transactions is retained.
Automatically Collected Information
When you use the bdt88 website or app, certain information is collected automatically. This includes:
- Your device's IP address and device type
- Browser and operating system information
- Time of visit and session duration on the platform
- A list of pages visited
- Referral source (which link or page you came from)
- Information collected through cookies and similar tracking technologies
Communication Information
When you contact us via live chat or email, a record of that conversation is stored. This information is primarily used for service improvement and dispute resolution.
2. Use of Information
Service Operation
The information you provide is primarily used to operate bdt88's services smoothly. This includes creating and managing accounts, processing transactions, providing bonuses and cashback, and keeping gaming services running.
Identity Verification and Fraud Prevention
We use registration and transaction information to ensure the security of your account and to detect potentially fraudulent activity. This information is also needed for account verification (OTP, email confirmation).
Communication and Support
For important matters related to your account — such as transaction confirmations, password changes, or security alerts — we may send messages to your email or mobile number. Our 24/7 live chat support team also uses this information to communicate with you.
Service Improvement
We improve the platform experience by analysing user behaviour and preferences. We expand our services based on information about which games are most popular and which payment methods are most used.
Marketing and Promotions
With your consent, we may send bonus offers, promotional messages, or updates. You may opt out of such communications at any time — simply contact our support team.
3. Information Sharing and Disclosure
Sharing with Third Parties
bdt88 never sells your personal information. However, information may be shared with trusted third parties in certain situations:
- Payment processors and mobile banking partners (solely to complete transactions)
- Technology and software providers who assist in operating the platform
- Fraud detection and cybersecurity firms
- Government authorities if information is requested to fulfil a legal obligation
All third parties operate under strict confidentiality agreements and may not use the information received beyond the specified purpose.
Legal Requirements
We may be required to disclose information in response to a court order, a lawful request from law enforcement, or other legal requirements. In such cases, only the minimum necessary information will be shared.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, user information may form part of the transferred assets. In such situations, we will endeavour to notify you in advance.
4. Data Storage and Security
Security Measures
bdt88 uses industry-standard security technology to protect your information. Our key security measures include:
- SSL (Secure Socket Layer) encryption — on all data transmissions
- Encrypted storage in databases
- Regular security audits and vulnerability testing
- Restricted access — only authorised staff can view information
- Two-Factor Authentication support
Data Retention Period
Information is retained while your account is active. Even after an account is closed, financial and transaction records are kept for a specified period as required by law. Once that period ends, the information is securely deleted.
In the Event of a Security Breach
If a security breach occurs and your information is at risk of being affected, we will notify you as quickly as possible and advise you on the steps to take. Our team is always prepared to handle such situations.
5. Cookie Policy
What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. bdt88 uses cookies for the following reasons:
- Essential cookies: Maintaining login sessions, storing security tokens
- Functionality cookies: Remembering your language preferences and settings
- Analytics cookies: Understanding which pages are visited most and improving services
- Marketing cookies: Showing relevant ads and offers (only with your consent)
Cookie Control
You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some core features of the platform to not function properly.
6. Your Rights
Right to Access and Correct Information
You have the right to view the information held about you and to request corrections to any inaccurate information. This request can be made through account settings or by contacting our support team.
Request for Data Deletion
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations. We will inform you in detail in such cases.
Opting Out of Marketing Communications
If you do not wish to receive promotional messages or marketing communications, let us know at any time. This request may take a few business days to take effect. However, essential messages related to your account cannot be stopped.
Filing a Complaint
If you have any complaint about our data protection practices, contact our support team directly. We will endeavour to respond to your complaint within 7 business days. This commitment to resolving such concerns is also reflected in our Responsible Gaming Policy.
7. Protection of Minor Users
Age Restriction
bdt88's services are strictly for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration, and in cases of suspicion, the account is suspended and a verification request is made.
Guidance for Parents
If you believe that someone under the age of 21 is using our platform, please notify us immediately. We will promptly close such accounts and delete the associated information.
8. Changes to the Policy
Updates and Amendments
Our services and the legal environment change over time. This Privacy Policy may be revised accordingly. Before any significant change, we will notify you at your registered email or mobile number. The "Last Updated" date at the top of the Policy is always kept current.
Consent to Changes
Continuing to use the platform after a policy change will be considered your acceptance of the new policy. If you do not agree to the revised policy, please request the closure of your account.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please get in touch with us. Our support team is available in both Bengali and English, 24 hours a day, 7 days a week. For more general questions, you can also visit our FAQ page.
Direct Contact
Privacy Requests
To submit a request to access, correct, or delete information, write "Privacy Request" in the subject line. Include your username or registered mobile number to verify your account.